Mobile phone manufacturers risk losing their customers as they race to incorporate touch-screen features into their phones in a bid to copy Apple’s success, according to feedback from shoppers collated by customer review website, www.Reevoo.com.
More than 19,000 buyers of phones were asked by Reevoo.com to score and assess 226 phones against a range of criteria, including style and function. Reevoo.com’s analysis of feedback from customers shows that 5 out of ten phones in the bottom ten are touchscreen models.
In contrast, only 2 of the top ten phones are touchscreen. The top-rated phone with a score of 8.8 out of ten is the Nokia 5220 xpressmusic. The phone features a conventional key pad. Apple’s iPhone is the highest scoring touchscreen phone with a score of 8.3 out of ten.
The most important phone feature is its style, according to respondents, with 15.3% rating style highest. Next most favoured characteristics are being compact (14.1%), having a good camera (10.4%) and being good for music (7.7%). Lowest ranked criteria for customers are web browsing (1.5%) and email functionality (1.2%).
The top ten phones:
1. Nokia 5220 XPRESSMUSIC
2. Nokia E71
3. Sony Ericsson W595
4. Nokia 2680
5. Nokia 3110 Classic
6. Samsung M150
7. Apple IPHONE3G 16GB – touchscreen
8. LG KC910 Renoir – touchscreen
9. Nokia 6600 Slide
10. Nokia 3600
The bottom ten phones:
1. HTC Touch Diamond touchscreen
2. Sony Ericsson T303
3. Samsung Armani - touchscreen
4. Sony Ericsson C702
5. Nokia 6124 Classic
6. BlackBerry Storm 9500 - touchscreen
7. Samsung i900 Omnia - touchscreen
8. Nokia N96
9. Samsung U600
10. Samsung F490 - touchscreen
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